Frequently Asked Questions

Everything you need to know about shopping with Laneway Boutique.

What is your return policy?

We offer a 14-day return period for all full-priced items. Garments must be in original condition with tags attached. Please note that for hygiene reasons, jewelry and swimwear cannot be returned.

How long does shipping take?

Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. International delivery times vary by location but generally take 7-14 business days.

Do you offer international shipping?

Yes, Laneway Boutique ships worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your destination country.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your delivery's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna.

How do I know which size to choose?

Each product page features a detailed size guide. As we curate pieces from various designers, we also include specific fit notes in the product description to help you find your perfect match.